An international Geological & Geophysical Services Company's sales department approached Adept Dynamics for project support in modernizing their CRM system. They were using Dynamics 4.0 on-premises, but they needed to upgrade to a cloud-based CRM system that would help drive companywide efficiency and cohesion.
Our client was using a complicated, on-premises CRM system that was not widely used by the company. The on-premises application was too complicated for wide usage, and the internal sales team was struggling with data complexity. They needed to upgrade to a cloud-based system that would drive efficiency and be more dynamic, leveraging real-time business data to drive decision making and companywide organization.
To address these issues, we worked closely with our client counterparts to holistically understand their specific needs and goals for their new CRM system. We developed a plan to migrate them to a cloud-based Dynamics 365 system that would drive companywide efficiency by leveraging real-time business data to drive decision making organization.
As a result of our efforts, the client now has a cloud-based Dynamics 365 system in place that is actively driving advanced data gathering capabilities. The new system is more dynamic and leverages real-time business data to drive decision making, driving efficiencies and organization across the company.